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PRIVACY FOR HOTEL SCALZI

Privacy Policy

Valid from April 2018

This Privacy Policy applies to www.hotelscalzi.it owned and operated by Hotel Scalzi. This privacy statement describes how we collect and use the information, including personal data, you provide on our website: www.hotelscalzi.it . The information also describes the choices you have regarding the use of your personal data, how you can access it and how to modify it.

 

Data collection

The personal information we collect includes:

  • Your name and surname, e-mail address, telephone number and home address;

  • Credit card details (card type and number, name on the card, expiration date and CVC code);

  • Information about your stays, including arrival and departure dates, special requests and your preferences on services (preference on rooms, services or other);

 

Information We Collect Automatically

When you use our site, we automatically collect information, some of which may be personal data. For example: language settings, IP address, location, device settings, device operating system, log-in information, usage time, requested URL, status report, user agent (such as browser version information), browsing history, result (visit or booking), user's booking code, type of information viewed. We may also collect data automatically via cookies. For more information on how we use cookies, visit the dedicated page that you find in the footer of the site.

 

Purposes of the collection

We use your personal data for the following purposes:

  • A. Reservations: We use your personal data to complete and manage your online reservation.

  • B. Customer Support: We use your personal information to provide you with customer support

  • C. Other communications: There may be other occasions when we will contact you by e-mail, by post, by telephone or by text message, depending on the contact details you have provided. We may contact you for the following reasons:

    • to. We may need to respond to or handle a request you have sent.

  • D. Legal and compliance purposes: In certain cases, we may use the information provided (including personal data) to manage and resolve legal disputes or disputes, for government investigations and compliance checks, or to honor contracts or to comply with requests made by law enforcement agencies, in accordance with the provisions of the law.

 

Legal principles

  • Regarding purposes A and B, we rely on the execution of a contract: the use of your data may be necessary in order to be able to implement the contract you have with us. For example, if you use our services to make an online booking, we will use your information to perform our obligation to complete and manage the booking under the contract between us.

 

If necessary and in accordance with current legislation, we will ask for your consent, which you can remove at any time by contacting us at the addresses: info@hotelscalzi.it and 045590422.

Sharing of data

  • Hotel Scalzi does not share the personal data of its users with third parties.

 

Data retention

We will keep your personal data for the period of time necessary to provide the service, in accordance with the laws in force, in order to manage any disputes with any third party and in any case for the time necessary to carry out our activities, including the detection and protection of fraud or other illegal activities. All personal information stored will be subject to the provisions of this Privacy Policy. If you have any questions about specific data retention periods, contact us using the contact details: info@hotelscalzi.it and 045590422.

 

Your choices and your rights

We want you to be in control of how we use your personal data. You can do this in the following ways:

  • you can ask us for a copy of your personal data in our possession;

  • you can notify us of any changes to your personal data or you can ask us to correct any of your information in our possession;

  • in specific situations, you can ask us to delete, block or limit the processing of your personal data in our possession, or object to particular ways in which we are using your personal information; And

  • in specific situations, you can also ask us to send your personal information in our possession to a third party.

 

Where we use your personal information with your consent, you can ask us to withdraw this consent at any time and in the manner prescribed by current legislation. Furthermore, where we process your personal data on the basis of legitimate interests or public interest, you have the right to object at any time to the use of your personal information, in the manner prescribed by law.

We rely on you to make sure that your personal data is complete, accurate and up to date. Promptly inform us of any changes or inaccuracies in your personal information by contacting info@hotelscalzi.it and 045590422 . We will handle your request according to current legislation.

Questions or complaints

If you have any questions or concerns regarding the management of your personal data or if you want to exercise your rights under this information, you can contact us at:   info@hotelscalzi.it or 045590422 . You can also contact your local data protection authority with any questions or complaints.

Changes to the information

Since our activities may be subject to change, this privacy policy may also be changed. If you want to be updated on any changes to this information, we invite you to periodically visit this page to view any updates. If we make material changes or modifications that impact you (for example, when we start processing your personal data for purposes other than those outlined above), we will contact you before getting started.

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